Vehicle Key Services

More keys for more vehicles than any other provider.

Car Key Network is one of the UK's largest providers of replacement car keys and associated vehicle repairs - supplying around 9,000 keys per annum exclusively to fleet operators and the automotive trade.

Approved relationships with OEM vehicle manufacturers provides access to parts faster than traditional channels and the ability to program many keys no other provider can.

As the UK's only Vehicle Security Operator (VSO) regulated by an external body, each repair performed is formally certificated, confirming the appropriate working standards have been met.

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1 Nationwide Coverage - refers to the UK Mainland only and does not include Highlands, Islands or Northern Ireland.

Nationwide Coverage

The ability to reach 95% of the UK population within 60 minutes. 1

Approved Programming

Security clearance provided by OEMs means a future proof solutions for the latest vehicle models and EVs.

Faster Part Access

Direct relationships with OEMs and their approved retailers means faster access to parts than traditional channels.

Certified Works

All repairs are registered and certificated, confirming the required standards of work have been met.

Service Delivery Options

Vehicle Key Services are categorised into Site and Field operations.
See which option best suits your needs below.

Site Operations

Expert engineers are assigned to automotive sites to provide dedicated support to commercial site-based operations with an ongoing, regular requirement of between 10 and 150 vehicles per week. Typical Site Operations clientele are vehicle preparation facilities, PDI and import centres, auction and remarketing sites, bodyshop and reconditioning specialists.

To maintain consistently reliable support for operations of this kind, clear and constant communication between parties is crucial. For this reason, relationships are built with all necessary client departments including parts, security, yard staff and management.

The CKN Portal then provides relevant client team members with the ability to request new quotations, authorise repairs and monitor the status of repairs in progress through to completion.

Completion Notices are issued by email for each individual vehicle attended and Completion reports are issued by email afterwards to summarise the results of all vehicles attended within a single site-visit.

Field Operations

A network of more than 50 subcontractors, vetted and approved to standards including security, proficiency and professional appearance provide fast, reactive support to vehicles undergoing insurance related works or experiencing faults in the field. Typical Field Operations clientele are rental and contract hire agencies, pool and fleet vehicle operators and dealerships with recently retailed vehicles.

Dependent on client's relationship with a keyholder, Field Operations customer support is tailored to suit depots or drivers in a commercial sense or, members of the public in a hire, policyholder or retail customer arrangement. See Customer Experience.

Where the shipment of parts (keys) between parties or locations is required, Secure Shipping provides tracked and insured next day shipments anywhere in the UK.

The CKN Portal provides quick and easy access to request new quotations, authorise repairs and monitor the status of repairs in progress through to completion without sending emails or repeatedly phone calls.

Completion Notices are issued by email to the relevant client staff members or departments including the result of works completed, photographic feedback, damage reports and mileage readings.

Start working with us.

Before we can begin supporting your operations, we first need to register your organisation.

Working this way satisfies our security obligations and means we're able to perform vehicle repairs on your behalf without requiring proof of ownership documents in the majority of cases.

01

Open an Account

First step, complete our New Customer Registration form.

02

Request Quotes

Request quotes for 1 - 500 vehicles, using the CKN Portal.

03

Authorise Repairs

Enter an order number for the repairs you need to action.

04

Get Feedback

Receive certificated feedback for each repair completed.

Open a Car Key Network account.

For more information on how we can help to support your fleet, customers or automotive operations. Contact Us.

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