Since inception Car Key Network has been committed to providing an honest and reliable service at all times. A transparent approach to all aspects of business provide our customers with a complete understanding of our services and ethics conveyed through excellent working practices.
All works carried out and business conducted in done so line with the most up to date EU/UK financial, environmental and health and safety regulations.
In addition the company aims where possible to exceed minimum regulatory requirements with a view to improving the overall baseline within the automotive sector.
A view which is communicated through our environmental related activities, industry partnerships and the development of vehicle security systems to better protect vehicle owners.
We have the belief that customer experience is the driving force of good business.
It is with this principal in mind that our standard working processes have been developed to allow customers of all sizes to experience a reliable and repeatable service.
All inboxes are group managed. For individual staff members, please reach out to your Contract Manager.
Access & Entry | Product | Warranty 1 |
---|---|
Decoding Locking System | N/A |
Non-Destructive Vehicle Entry | N/A |
Forced Vehicle Entry | N/A |
Keys | Product | Warranty 1 |
Part Supply (Key Blade) | 12 Months |
Part Supply (Remote Transmitter) | 12 Months |
Key Blade Cutting | N/A |
Key Programming (Manufacturer Approved) | N/A |
Key Programming (Aftermarket) | N/A |
Key Refurbishment | Not Included |
Key Battery Replacement | Not Included |
Parts Order Processing (SRP) | N/A |
Vehicle Present Acknowledgement (SRP) | N/A |
Locks | Product | Warranty 1 |
Part Supply | 12 Months |
Lock Build & Installation | 12 Months |
Lock Removal & Rebuild | Not Included |
Lock Flushing | N/A |
Parts Order Processing (SRP) | N/A |
Modules | Product | Warranty 1 |
Part Supply | 12 Months |
Module Defit / Refit | N/A |
Module Programming (Manufacturer Approved) | N/A |
Module Programming (Aftermarket) | N/A |
Parts Order Processing (SRP) | N/A |
Shipping & Travel | Product | Value Insurance 2 |
Secure Distribution of Parts | £1,000 - £10,000 |
Secure Shipping of Parts | £1,000 - £10,000 |
Third Party Liaison (Field Repair) | N/A |
Third Party Liaison (Workshop Repair) | N/A |
1 Limited Warranty - Car Key Network shall, or shall procure, the guarantee of Parts supplied in line with the Limited Warranty.
2 Value Insurance - Where delivered by Approved Delivery Partners; consignments are tracked and hold the relevant levels of value insurance.
Digital Security Renewals | Product | Certificated 3 |
---|---|
D-VSD Renewal - Digital Disablement of Non-Present Keys | Yes |
Mechanical Security Renewals | Product | Certificated 3 |
M-VSD Renewal - Full Locking System Replacement | Yes |
M-VSD Renewal - Full Locking System Rebuild | Yes |
3 Certificated - refers to works performed under the Vehicle Security Renewal Framework. Certificates may be distributed via email or post depending on the nature of the contract.